This Privacy Policy describes how Saba Interio (“we”, “us”, “our”) collects, uses, shares, and protects personal information when you visit sabainterio.com (the “Website”) or contact us through forms, phone, WhatsApp, email, or other channels.

This page is a practical website policy. It must match what you actually do. If your tracking/ads stack changes (Meta pixel, analytics, CRM, WhatsApp tools), update this policy accordingly.

1) Who we are

Saba Interio provides interior design and related services. For privacy queries, you can contact us at:

Email: Contact.sabainterior@gmail.com
Address: First Floor 22, Gaur City-1 Sector-4, Near Char Murti Chowk, Gautam Buddha Nagar, Greater Noida West, Uttar Pradesh – 201318

2) Information we collect

A) Information you provide

When you fill a form or contact us, you may provide:

Name, phone number, email address
City/location and site address (if shared)
Property type (home/office), room details, measurements (if shared)
Budget range, timeline, service requirement (e.g., woodwork, painting, flooring, wallpaper/POP)
Messages, call recordings (if you call and recording is enabled), WhatsApp chats
Images/videos of your space (if you share them for quotation/design)
Any other details you submit voluntarily

B) Information collected automatically

When you visit our Website, we may automatically collect:

Device information (browser type, device type, operating system)
Log data (IP address, approximate location, pages visited, time spent, referring URLs)
Cookies and similar technologies data (see Section 7)

C) Lead Ads (Meta/Instagram) information

If you submit a lead form through Meta platforms, we receive the information you submit in that form. Meta may also provide limited campaign/lead metadata (e.g., ad name, campaign name) depending on your setup.

3) How we use your information

We use personal information for the following purposes:

To respond to enquiries, call/WhatsApp you, and provide consultations
To prepare quotations, proposals, design concepts, site visit scheduling, and project planning
To deliver services and manage customer support
To send service-related updates (appointments, site visit confirmations, work progress)
To improve the Website, offerings, and customer experience
To run marketing and remarketing campaigns (where enabled and permitted)
To prevent fraud, misuse, or security incidents
To comply with legal obligations and resolve disputes

4) Legal basis / consent

Where required, we rely on your consent (e.g., when you submit a lead form and ask to be contacted, or opt into marketing). In other cases, we process information because it is necessary to:

Perform a contract or provide requested services (e.g., quotation and execution)
Meet legal requirements
Pursue legitimate business interests (e.g., improving services, basic analytics), while respecting your rights

If you do not want to share certain information, you can choose not to—however, it may limit our ability to provide accurate estimates or services.

5) Sharing of information

We do not sell your personal information. We may share it only when necessary with:

Service partners/contractors involved in project execution (e.g., carpentry teams, site staff) strictly for work coordination
Technology service providers (website hosting, forms, email services, CRM tools, communication tools)
Analytics and advertising partners (only if enabled in your tech stack) to measure performance and improve campaigns
Legal/Regulatory authorities if required by law, court order, or to protect rights and safety

All such sharing is limited to what is required for the stated purpose.

6) Data retention

We retain personal information only as long as needed for:

Responding to queries and providing quotes
Maintaining project records and service history
Legal, tax, accounting, or dispute-resolution requirements

Retention periods can vary based on the nature of the enquiry/project. If you want your data deleted earlier, see Section 9.

7) Cookies and similar technologies

We may use cookies and similar technologies for:

Essential functionality (site performance, security, basic preferences)
Analytics (understanding how visitors use the Website)
Advertising/remarketing (showing relevant ads on platforms like Meta/Google, if enabled)

You can control cookies through your browser settings. Blocking some cookies may impact Website functionality.

8) Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure. You share information at your own risk.

9) Your choices and rights

Depending on applicable law, you may have the right to:

Request access to the personal information we hold about you
Request correction or updating of inaccurate information
Request deletion of your personal information (subject to legal/contractual limits)
Withdraw consent for marketing communications at any time

How to exercise your rights: Email us at Contact.sabainterior@gmail.com with your request and the phone/email used to contact us.

Marketing opt-out: If you receive promotional messages, you can ask us to stop via WhatsApp reply or email.

10) Children’s privacy

Our services and Website are not intended for children under 18. We do not knowingly collect personal data from children.

11) Third-party links

The Website may contain links to third-party websites (e.g., social media platforms). We are not responsible for their privacy practices. Review their policies before sharing data.

12) Changes to this policy

We may update this Privacy Policy from time to time.

13) Contact / Grievance

For privacy questions, requests, or complaints, contact:
Email: Contact.sabainterior@gmail.com
Address: First Floor 22, Gaur City-1 Sector-4, Near Char Murti Chowk, Gautam Buddha Nagar, Greater Noida West, Uttar Pradesh – 201318

If you want, I can also produce a matching Terms & Conditions and a short Cookie Notice banner text that aligns with this policy (and with Meta lead-gen + WhatsApp follow-ups).

Privacy Policy